Refund Policy

Draft for legal review. This is generic template text. Have it reviewed by a qualified professional before relying on it. Last updated: [DD Month 2026].

This policy applies to payments made to Tathya Global (“we”, “us”, “our”), which operates the brand Tathya Growth and the website tathyagrowth.com (GSTIN: [GSTIN]; address: [Registered address]).

1. Retainers and monthly services

Monthly fees cover work scheduled in that month and are non-refundable once the month has started. You can cancel future months with the notice period in your proposal or our Terms.

2. One-time projects

Advance payments for projects (for example store builds or setup work) are refundable only for work not yet started, minus third-party costs already incurred. Completed milestones are non-refundable.

3. Paid audits

Paid audits are non-refundable once delivered. If agreed in writing, the audit fee can be adjusted against a retainer.

4. Software tools and digital products

Subscriptions can be cancelled at any time and end with the current billing period. Digital products such as flow packs are non-refundable once delivered, unless they are faulty and we cannot fix them.

5. Third-party costs

Ad spend, WhatsApp conversation charges, and domain, app or tool fees paid to third parties are not refundable by us.

6. How to request

Email hello@tathyagrowth.com with your invoice number and reason. We aim to reply within 7 working days. Approved refunds go to the original payment method within [7–10] working days.